Player Support

Support

Last updated: 22 June 2026

Aeldrune is currently validated locally and does not yet operate a public support service.

Contact us

Aeldrune does not yet publish an external support email or community channel. The in-game Account panel currently supports signed-in account management and deactivation. A verified path for bug reports, account recovery, player reports, and permanent data deletion will be published here before online release. Never share your password through unofficial channels.

Prepare these details

  • Your Aeldrune username.
  • Your character name, if the issue is character-specific.
  • The platform you are using, such as iOS, Android, or web browser.
  • A clear description of what happened and what you expected.

Data deletion

The current limitations and account deactivation path are documented on the Data Deletion page.